Elaine Scarry
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Counting the wounded: how complaint systems and data bureaucracies erase harm
The same patterns of attrition described in The Ombudsperson and the war of attrition also define how governments manage harm in military and veterans’ systems. Delays in compensation, endless investigations, and deferrals justified as ‘process’ reveal that administrative time itself functions as an instrument of harm. What appears as prudence operates as quiet abandonment—an institutional strategy that…