Procedural Fatalism
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Counting the wounded: how complaint systems and data bureaucracies erase harm
The same patterns of attrition described in The Ombudsperson and the war of attrition also define how governments manage harm in military and veterans’ systems. Delays in compensation, endless investigations, and deferrals justified as ‘process’ reveal that administrative time itself functions as an instrument of harm. What appears as prudence operates as quiet abandonment—an institutional strategy that…
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Institutional responses to complaint
I have been reading Sara Ahmed’s Complaint! and it almost feels as though I have been working backwards. I wish I had the insights in this book before my children entered kindergarten. Perhaps, I would have been spared years of confusion, exhaustion, and grief, and perhaps my children would have been spared some of the deepest harms…
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What moves you: An invitation to reflect with Sara Ahmed’s Affective Economies
Many Canadians will recognise the Proust Questionnaire, a set of reflective prompts that began as a parlour game, gained literary gravity through Marcel Proust’s poetic answers, and later became a cultural artefact through Bernard Pivot and Vanity Fair. Though Proust did not create the format, his emotionally precise responses gave it an enduring legacy. This…
